Internet Horology Club 185
HAMILTON 992B STOLEN! ***(Check Arrived)***
July 26, 2008, 06:10Phillip Sanchez
HAMILTON 992B STOLEN! ***(Check Arrived)***
I had not heard anything from the PO, so yesterday I stopped by, the conversation with the supervisor went like this.Super
: What can I help you with? Me
: I am here about the claim I filed with you ten days ago where the postal employee stole a watch out of a package.Super
: Ten days, that is not unusual it can take weeks. Me
: Well, I didn't want the thing just sitting there with no one doing anything.Super
: You have filed an official claim, stamped in with a PO seal, I assure you something will happen, "they"
will contact you. Here is a telephone number and the name of the person who is handling the claim.
She then hands me a piece of paper with a local telephone number with Victor written on it.
So that is where we are to date. I will give Victor another week, if I don't hear back then I will call him.
July 26, 2008, 09:30Sheila Gilbert
Call him now, it's already been 10 days, and let him know you are going to drive him crazy.
I guess you could leave that last part out, but I would call him now.
I would call him every other day until he could tell me something. Even if it's just how he processes the investigation.
July 26, 2008, 09:36Phillip Sanchez
Sheila, there will come a time soon where I will get Sonia involved, then they will be sorry.
July 26, 2008, 09:46Brian C.
It just might take a long long time for them to get to your claim. Not because they're busy but because they think it might be one of their own involved. If they had suspected you or me, the claim would have been done and over by now. I'm with Sheila, I would start calling right away. Let them know who you are on the phone, just by the sound your voice.
July 26, 2008, 23:59Sheila Gilbert
I get it! Watch out!
That's me too!
However, like Brian said, I think after that many days, they would have to learn my VOICE by then.
August 03, 2008, 16:22Phillip Sanchez
Update. I received this letter.
Please find enclosed, copy 2 of the Domestic Claim or registered mail inquiry for the insured package containing Antique pocket Watch
mailed on 07/01/08
which apparently never arrived/arrived damaged/arrived without contents. if copy 2 has already been retained by you, then please keep for your records.
I have forwarded the paperwork to the Claims Servicing Section in Saint Louis, Missouri for adjudication. You should hear from them within 30 to 45 days. To check the status of your claim, call toll-free 1-866-974-2733. Please provide the representative with the mailing receipt number in reference to your claim.
Victor Porubsky Claims and Inquiries
Issued Number VE 961429464US
August 07, 2008, 01:38Bill Carlson
We sent a birthday package with money in it too our Grandson in Ca. and the same thing happened.
The best part of the story was that we received our loses within a certain amount of time just like I'm sure you will also. It pays to insure and make sure you keep the paperwork until its at its destination. You have to jump thru some hoops but its worth it.
Its a sad thing to have happen to anyone.
August 07, 2008, 06:00Phillip Sanchez
Bill, Thank you. If nothing else, it has taught me how to wrap a watch for shipment.
August 09, 2008, 21:10Sheila Gilbert
I've been checking in on this one too, and it's good to hear that someone had success.
Does make you feel a little better about the situation.
August 10, 2008, 12:20Jerry King
Phillip, I'm very sorry for your loss. My Dad, as rural letter carrier in Oklahoma (God rest his soul) told me one time that when shipping anything of value, the best way is to hand deliver if possible. We all know this isn't possible at times. He also said "to remember that the longer it takes to reach it's destination, the more hands it must go through and the risk of pilfering increases with each pair of hands". I will not use USPS when shipping anything of value,at all....I use FedEx exclusively. I am a coin collector as well as watches and I take my lead from none other than our Government. When buying anything from the U.S. Mint, they always use FedEx for anything over $300.00 in value. As with others, I will add another $100.00 as a reward for the safe return of the watch to you or the person you shipped it to, but only as an enticement to a private person or to a USPS employee, other than an Inspector, who will come forward with information that leads to the arrest and return of the watch in question. The USPS Inpectors should do their job an find the guilty person without the addition of a reward. Sorry this is so long, but I've been told that I can be rather longwinded (by my loving wife). Hope this helps in some way.
August 11, 2008, 00:35Jerry King
You are welcome Lindell....
Regarding FedEx shipments or more to the point of insuring a shipment through them. You are correct that they will not insure anything for more than $100.00, their standard proceedure. However they also have another insurer that a person can call and get additional insurance through in order to cover a high ticket item. It takes some additional work but in my opinion is well worth the effort. At any rate, it may be worth checking into.
I hope we can get some action on recovering this watch. It is well worth the $485.00, I think....
Good luck to Phillip.
August 22, 2008, 05:34Phillip Sanchez
Update: The latest from the Post Office insurance desk in St. Louis, Mo.
"THIS CLAIM IS STILL UNDER REVIEW"
What a joke. How much money does the PO make off of this phony insurance scam?
August 24, 2008, 12:19Brian C.
Did you ask them when this case was going to be reviewed?
I've never heard of a claim taking this long. Maybe they think you will just go away?
August 24, 2008, 16:48Phillip Sanchez
Brian, They told me the review started July 12th and to call back in a couple of weeks.
August 24, 2008, 18:26Roger J. Nolfe
Time to say: "May I have the name of your supervisor please"?
September 15, 2008, 16:24Phillip Sanchez
Update: Called St.louis on Sept 15th gave claim # to auto voice, received message in auto voice "That claim is under review"
Our government in action.
September 16, 2008, 11:27Brian C.
All I can say is they're lucky they're not dealing with me.
October 31, 2008, 16:40Phillip Sanchez
Good News. After what seems like 100's of phone calls. I just got off of the phone with a claims representative. He assured me a check is on the way and should be here in 7 to 10 days.
I will take a picture of it when it arrives and post it here for posterity.
October 31, 2008, 17:29Lindell V. Riddle
Well, after four months one third of a year.
I guess... "Better Late Than Never" ...is the way to look at this.
November 01, 2008, 07:25Charles J. Brem
Hallelujah, a great example of bureaucracy at it's finest.
I can hardly wait for these people to take control of our health care system!
Anyway, I'm very happy for you, and everybody, please keep your eyes open for this watch. I have a feeling it's going to show up one day.
November 01, 2008, 07:45Brian C.
I hope your check doesn't get lost in the mail.
November 02, 2008, 12:04Sheila Gilbert
I'm so happy to hear that they are going to pay you!
I still find myself looking for the watch on the net. I've gotten so used to doing it, it's a habit.
If I ever see it, I will let you know.
November 03, 2008, 05:45Phillip Sanchez
It would be nice to see this watch surface. What would be even nicer is the rotten scum that stole it were to go to jail.
Some valuable lessons learned: (1.Never
insure the package with the Post Office, it only attracts thieves.(2. Wrap the package in such a way that it will take time and work to get inside.(3.If it is less than 13 oz. (most watches are) ship 1st class. If you want to add delivery or signature confirmation that is good also.
November 03, 2008, 07:49Brian C.
Let me add to your list of don'ts.
Never put the name of a jewelery store on the package. This screems it may be something nice.
November 06, 2008, 17:10Phillip Sanchez
The check is finally here. Now we have to find the watch.
November 07, 2008, 00:45David Abbe
I got this in the mail today, wonder if it comes from the same bank?
Seriously Phil, I hope the watch shows too, I know we are all checking eBay, it should be sooner than later.
In the meantime I am a strong believer in Karma, I have seen too much to doubt that it works and your's just got extra Plus Karma Points that were taken back ten fold from the thief. It's a balance thing.
November 07, 2008, 11:33Brian C.
Good going Phil. I'm glad you were made whole again.
November 07, 2008, 11:40Christian E. Galdames
Glad to see that you got your money back, still there will always be an emptyness to all of this untill the watch if found. MHO
IHC Member 1193
November 11, 2008, 20:00Jerry King
Congratulations Phil, glad to hear that you were reimbursed for your loss.
Hopefully it will showup somewhere and one of our members is there when it does.
November 17, 2008, 03:25Desmond Lundy
About three years ago I bid and won a Adams & Perry movement from from a Nebraska vendor. I paid and waited and waited and waited. I telephoned the vendor. Still didn't arrive so I called the vendor again. He was well acquainted with the local post master and acquired an internal USPS [not for public consumption] trace and sent it to me. Seems the package had passed through Canada Customs in Vancouver and two weeks later had still not got through the local postal depot - 60 miles away. I looked up the plant supervisor and explained my problem. Very passive lack of interest. I showed him the trace and he became totally unbuttoned at my having an internal trace. How did I get it? Who gave it to me? I told him to not worry how I acquired the trace, but gave notice that within 48 hours I was filing theft charges against him in his capacity as a manager of the erring Canada Post Office depot. I explained, to his total disbelief, that pictures and serial number of the watch would be posted internationally as stolen within an hour. I suggested that he tell the ******* who stole it that he could never sell the movement in the legitimate market. I further elaborated that there was very little 'melt value' in a movement. I cautioned that I would be filing a complaint trough through the local gestapo [read RCMP]within 48 hours. Somehow, the opened registered package with the movement appeared in my post box the day. No request for import duties [and there was a customs invoice demanding money attached] or a signature. No one wanted to talk about it.
December 01, 2008, 17:35Lindell V. Riddle
I think everyone reading this has learned some lessons.
Lessons about packing, about methods of shipping and more. It has made me far more likely to NOT insure an item unless it is shipped using Registered Mail so as to not draw any unnecessary attention to the package. My preferred shipping method remains USPS Priority Mail with Signature Required. My next loss will be my first one!
And finally, carefully check the images on Page 1 of this topic... keep an eye out for 992B number C22300 and Case 17 numbered R977482 because one day, whether together or apart we just may see them again!
What have you learned from this topic?
December 02, 2008, 07:39Phillip Sanchez
I have certainly learned a lesson about packing for shipment. I now completely wrap my shipments with tape and never never buy insurance. As Lin has stated, it is a tip off to thieves inside the post office.
If you want to be able to sleep at night because of a high dollar item just send it registered. It is worth the few extra bucks.
This watch is very distinctive because of the extra heavy crystal.